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Hugh applies proven methods to developing the KPI reporting systems that
are needed to deliver results that
matter. Results only matter when
they drive the business forward, "Are we
making more money?", "Do we have the
resources we need to grow?", “Is the
business better off?”.
Core
principles are:
Performance Measures that are
tied to the Profit and Value Drivers of
the Business
- Are we measuring what drives our formula for making
money?
- Are we focusing on the big
things, and are we leaving the small
stuff for another day?
- Are we pulling the right levers that will make the
business better in the long term?
Results that Matter
- Creating more money; more profit, more sales, more
cash in the bank
- Creating value; through customers, employees, and
suppliers
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